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Errors

conversation_turn_limit_reached

Status
409
Type
https://hypamoon.com/docs/errors/conversation_turn_limit_reached

The conversation reached its maximum number of turns (max_turns, 30). A turn is one customer message with its reply. The conversation is closed and its summary follows. If the customer wants to continue, start a new conversation with POST /api/v1/conversations. A conversation that keeps going this long is often a loop in your code or a bot behind your website; check that first.