Ask it anywhere. Get the same answer.
Your prices, procedures and standard answers in one place. The chat on your site, your phone line and the chat you already use all answer from it, so a customer never hears two different stories.
LiveThe day you start looking.
- The site says one price, the phone anotherSomeone changed the menu and forgot the FAQ.
- Only one person knows how it worksAnd that person is on holiday this week.
- The same question, five times a dayOpening hours, delivery, what to bring. Every time someone stops what they are doing.
What you get.
- One place for what you knowPrices, procedures, opening hours and standard answers, in lists your chat makes and keeps up to date when you tell it what changed.
- The chat on your site answers from itQuestions at eleven at night get the answer you would give.
- Your phone line answers from itThe receptionist uses the same facts. Numbers and calls work in the Netherlands today.
- Your own chat looks it upAsk your chat what a job costs or how a return works, and it reads the answer from your list before it replies.
- A team app that answersColleagues sign in and ask a question in their own words. The app answers from your knowledge, and only people you invite get in.
- You decide who reads whatRoles for the people in a team app, and every connection to your project only gets the access you gave it.
- Every change in the logWhat changed, when and through which connection, recorded in your project.
- Only what you put inForm entries from visitors never end up in the answers. Only what you or your chat added does.
How it starts.
- Say what you knowPaste your price list, a procedure or your FAQ in your chat and ask it to put them in your knowledge base.
- Switch it on where people askYour chat connects it to the chat on your site and your phone line.
- Keep it current in one sentenceSay "the flat white is 3.20 now" and every channel answers with the new price.
Say this.
Make a knowledge base of our prices, procedures and standard answers, and use it for the chat on my site and my phone line.
First time? Your chat asks you to connect Hypamoon. It takes a minute. How to connect