Service desk
Connect Freshchat to Hypamoon
Yes. Freshchat has a public, versioned API and you create the key yourself, so your chat can write the adapter.
OpenThe check
Three questions about the API of Freshchat, answered from its own docs.
- Public API docs
- Yes. Read the docs
- A key you create yourself
- Yes. Generate an API token yourself under Admin, Configure, API Tokens. developers.freshchat.com
- Versions or a changelog
- Yes. Versioned paths under /v2/. developers.freshchat.com
- How it signs in
- An API token from the admin settings as a Bearer token, sent to the address of your own account.
- Webhooks
- Not confirmed.
- Hosting
- Cloud
What you can build
Show the customer's orders next to each Freshchat conversation, and send outbound WhatsApp updates from your own system.
Your chat writes it as a Hypamoon adapter from the docs above. Reading starts after you click Allow in the portal, and every write waits for your approval, one call at a time. How adapters work
Good to know
- Your adapter uses a fixed key: you paste it once in the Hypamoon portal, never in the chat, and it only goes to the API host you allow.
- Rate limits are set per hour and depend on your plan.
Try it in your chat
Fill in what to read and write, and send it.
Build the Hypamoon recipe build-an-adapter for Freshchat. API docs: https://developers.freshchat.com/api/. Read: [what]. Write: [what, or nothing].
In Claude, or another chat with the full Hypamoon connection; adapters are not in ChatGPT yet. You paste the key in the portal, never in the chat. The full recipe
Sources
Checked on 7 November 2026.
Freshchat is a name of its owner, used here only to describe the software. This page is not an official integration and Hypamoon has no partnership with Freshchat. Found something that changed? Tell us at support.
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Tool not listed? Ask the chat to check its API.
The same three checks work for any software. Your chat reads the vendor's own docs and tells you what it found.
Check if [software] has an open API that a Hypamoon adapter can use: public API docs, a key or token I can create myself without asking the vendor, and versions or a changelog. Link the pages you used.
Fill in the name of your software. Checking needs no connection to Hypamoon.
Ready to connect Freshchat?
Connect your chat once, then ask it to build the adapter.
Works in Claude, ChatGPT and Copilot. Add to Claude Add to ChatGPT 
Add to Copilot