Service desk
Connect Freshservice to Hypamoon
Yes. Freshservice has a public, versioned API and you create the key yourself, so your chat can write the adapter.
OpenThe check
Three questions about the API of Freshservice, answered from its own docs.
- Public API docs
- Yes. Read the docs
- A key you create yourself
- Yes. Every agent finds a personal API key under Profile settings in the portal. api.freshservice.com
- Versions or a changelog
- Yes. Endpoints are versioned under /api/v2/ and the docs list dated changes. api.freshservice.com
- How it signs in
- Your personal API key as the username in HTTP Basic auth with any dummy password; the docs also list OAuth 2.0 scopes per endpoint.
- Webhooks
- Not confirmed.
- Hosting
- Cloud
What you can build
Create and update tickets from a phone call or chat, look up assets and requesters, and add notes to a ticket.
Your chat writes it as a Hypamoon adapter from the docs above. Reading starts after you click Allow in the portal, and every write waits for your approval, one call at a time. How adapters work
Good to know
- Your adapter uses a fixed key: you paste it once in the Hypamoon portal, never in the chat, and it only goes to the API host you allow.
- Login with username and password stopped working in June 2023; use the API key.
Try it in your chat
Fill in what to read and write, and send it.
Build the Hypamoon recipe build-an-adapter for Freshservice. API docs: https://api.freshservice.com/. Read: [what]. Write: [what, or nothing].
In Claude, or another chat with the full Hypamoon connection; adapters are not in ChatGPT yet. You paste the key in the portal, never in the chat. The full recipe
Sources
Checked on 1 November 2026.
Freshservice is a name of its owner, used here only to describe the software. This page is not an official integration and Hypamoon has no partnership with Freshservice. Found something that changed? Tell us at support.
Tool not listed? Ask the chat to check its API.
The same three checks work for any software. Your chat reads the vendor's own docs and tells you what it found.
Check if [software] has an open API that a Hypamoon adapter can use: public API docs, a key or token I can create myself without asking the vendor, and versions or a changelog. Link the pages you used.
Fill in the name of your software. Checking needs no connection to Hypamoon.
Ready to connect Freshservice?
Connect your chat once, then ask it to build the adapter.
Works in Claude and ChatGPT. Add to Claude Add to ChatGPT