---
title: "ip_not_allowed · Hypamoon API docs"
description: "The project has an IP allowlist, and this request came from an address outside it. detail names the address. An owner of the project can add it in the portal under Security, Access policy. Chat apps ("
url: https://hypamoon.com/docs/errors/ip_not_allowed
---

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[Errors](https://hypamoon.com/docs/errors)

# ip\_not\_allowed

**Status**\
403

**Type**\
`https://hypamoon.com/docs/errors/ip_not_allowed`

The project has an IP allowlist, and this request came from an address outside it. `detail` names the address. An owner of the project can add it in the portal under Security, Access policy. Chat apps (ChatGPT, Claude) call from their own servers, so with the allowlist on for the API they only work if their addresses are on the list. The key of an app on Hypamoon is not affected.

Hypamoon is the infrastructure your chat or agent builds on for a business. Hypamoon API, version 1.[hypamoon.com](https://hypamoon.com/)