--- title: "Productsup API: connect it to your AI chat ยท Hypamoon" description: "The Productsup API is documented, but access goes through Productsup first. What it takes to connect it to your AI chat with Hypamoon, with sources." url: https://hypamoon.com/connect-to/productsup --- 1. [Connect to](https://hypamoon.com/connect-to) 2. Productsup Product data and marketplaces # Connect Productsup to Hypamoon Possible, with help from Productsup. The API is documented, but you cannot just create a key: access goes through Productsup first. Possible ## The check Three questions about the API of Productsup, answered from its own docs. **Public API docs**\ **Yes.** [Read the docs](https://help.productsup.com/docs/platform-api) **A key you create yourself**\ **No.** The client ID and secret come from the Productsup team; Stream API tokens go through your account manager. [help.productsup.com](https://help.productsup.com/docs/platform-api/authentication) **Versions or a changelog**\ **Yes.** The Platform API has a stated current stable version, version 2. [help.productsup.com](https://help.productsup.com/docs/platform-api) **How it signs in**\ Client ID and secret issued by Productsup, combined into a token for the Platform API. **Webhooks**\ **No.** [help.productsup.com](https://help.productsup.com/connect) **Hosting**\ Cloud **Condition**\ API credentials are issued by Productsup on request. ## Your own feed desk on Productsup, next to your shop. - Sites, feed runs, errors and product data, from the Productsup APIs. - AI that checks failed runs and products dropped from channels, with you approving every change. - A message when an export to a channel fails. ### Ask your chat Answers straight from your Productsup data, in Claude or another chat with the full Hypamoon connection. - Which feed runs failed this week? - Which products were left out of the last export, and why? ### On a schedule Productsup has no webhooks, so an agent checks every 15 minutes and decides what happens next. 1. Every 15 minutes A feed run finishes. AI decides AI reads the run status and the errors, and decides if someone must look at it. Then Your team gets a short message with the run and the likely cause. ### Add Hypamoon Text messages, email, phone, payments and agents run in the same project as the adapter. - Agent on a schedule Every Monday, an agent emails you the channels with the most dropped products. Productsup stays the core: your chat builds the rest on its API, as an adapter plus an app and agents in your Hypamoon project. Reading starts after you click Allow in the portal. Every change an agent or a chat makes in Productsup waits for your approval, one call at a time. [How adapters work](https://hypamoon.com/docs/adapters) ### Good to know - Your adapter uses a fixed key: you paste it once in the Hypamoon portal, never in the chat, and it only goes to the API host you allow. - A webhook API is announced as coming soon. ## Try it in your chat First get access from Productsup. Then fill in what to read and write, and send it. Say this in your chat > Build the Hypamoon recipe build-an-adapter for Productsup. API docs: https://help.productsup.com/connect. Read: \[what\]. Write: \[what, or nothing\]. [Open in Claude](https://claude.ai/new?q=Build%20the%20Hypamoon%20recipe%20build-an-adapter%20for%20Productsup.%20API%20docs%3A%20https%3A%2F%2Fhelp.productsup.com%2Fconnect.%20Read%3A%20%5Bwhat%5D.%20Write%3A%20%5Bwhat%2C%20or%20nothing%5D.) In Claude, or another chat with the full Hypamoon connection; adapters are not in ChatGPT yet. You paste the key in the portal, never in the chat. [The full recipe](https://hypamoon.com/r/build-an-adapter) ## Sources Checked on 7 November 2026. - [help.productsup.com/docs/platform-api](https://help.productsup.com/docs/platform-api) - [help.productsup.com/docs/platform-api/authentication](https://help.productsup.com/docs/platform-api/authentication) - [help.productsup.com/connect](https://help.productsup.com/connect) Productsup is a name of its owner, used here only to describe the software. This page is not an official integration and Hypamoon has no partnership with Productsup. Found something that changed? Tell us at [support](https://hypamoon.com/support#contact). ## More in product data and marketplaces - [**Akeneo** Open](https://hypamoon.com/connect-to/akeneo) - [**Amazon Selling Partner API** Possible](https://hypamoon.com/connect-to/amazon-selling-partner-api) - [**Channable** Open](https://hypamoon.com/connect-to/channable) - [**ChannelEngine** Open](https://hypamoon.com/connect-to/channelengine) - [**eBay** Possible](https://hypamoon.com/connect-to/ebay) - [**Etsy** Possible](https://hypamoon.com/connect-to/etsy) - [**Plytix** Open](https://hypamoon.com/connect-to/plytix) - [**Lengow** Open](https://hypamoon.com/connect-to/lengow) - [**BaseLinker** Open](https://hypamoon.com/connect-to/baselinker) - [**Mirakl (seller API)** Open](https://hypamoon.com/connect-to/mirakl) - [**Kaufland Global Marketplace** Open](https://hypamoon.com/connect-to/kaufland) - [**OTTO Market** Possible](https://hypamoon.com/connect-to/otto-market) - [**Allegro** Open](https://hypamoon.com/connect-to/allegro) - [**Walmart Marketplace** Open](https://hypamoon.com/connect-to/walmart-marketplace) - [**Google Merchant Center (Merchant API)** Open](https://hypamoon.com/connect-to/google-merchant-center) - [**Salsify** Unknown](https://hypamoon.com/connect-to/salsify) - [**Cloudinary** Open](https://hypamoon.com/connect-to/cloudinary) - [**Feedonomics** Possible](https://hypamoon.com/connect-to/feedonomics) - [**Zalando (zDirect)** Open](https://hypamoon.com/connect-to/zalando) - [**Cdiscount (Octopia Seller API)** Open](https://hypamoon.com/connect-to/cdiscount) - [**EffectConnect** Open](https://hypamoon.com/connect-to/effect-connect) - [**Tradebyte (TB.One)** Unknown](https://hypamoon.com/connect-to/tradebyte) [All 1094 tools](https://hypamoon.com/connect-to) ## Tool not listed? Ask the chat to check its API. The same three checks work for any software. Your chat reads the vendor's own docs and tells you what it found. Say this in your chat > Check if \[software\] has an open API that a Hypamoon adapter can use: public API docs, a key or token I can create myself without asking the vendor, and versions or a changelog. Link the pages you used. [Open in Claude](https://claude.ai/new?q=Check%20if%20%5Bsoftware%5D%20has%20an%20open%20API%20that%20a%20Hypamoon%20adapter%20can%20use%3A%20public%20API%20docs%2C%20a%20key%20or%20token%20I%20can%20create%20myself%20without%20asking%20the%20vendor%2C%20and%20versions%20or%20a%20changelog.%20Link%20the%20pages%20you%20used.) [Open in ChatGPT](https://chatgpt.com/?q=Check%20if%20%5Bsoftware%5D%20has%20an%20open%20API%20that%20a%20Hypamoon%20adapter%20can%20use%3A%20public%20API%20docs%2C%20a%20key%20or%20token%20I%20can%20create%20myself%20without%20asking%20the%20vendor%2C%20and%20versions%20or%20a%20changelog.%20Link%20the%20pages%20you%20used.) Fill in the name of your software. Checking needs no connection to Hypamoon. ## Ready to connect Productsup? Connect your chat once, then ask it to build the adapter. [Start free](https://app.hypamoon.com/?mode=signup&utm_source=connect-to&utm_campaign=productsup) Works in Claude, ChatGPT and Copilot. [Add to Claude](https://hypamoon.com/connect?via=connect-to~productsup#claude) [Add to ChatGPT](https://hypamoon.com/connect?via=connect-to~productsup#chatgpt) [Add to Copilot](https://hypamoon.com/docs/microsoft-copilot)