---
title: "Loop Returns API: connect it to your AI chat · Hypamoon"
description: "The Loop Returns API is open, signs in with an API key and sends webhooks. What your AI chat can build with it on Hypamoon, with sources."
url: https://hypamoon.com/connect-to/loop-returns
---

1.  [Connect to](https://hypamoon.com/connect-to)
2.  Loop Returns

Shops and shipping

# Connect Loop Returns to Hypamoon

Yes. Loop Returns has a public, versioned API and you create the key yourself, so your chat can write the adapter.

Open

## The check

Three questions about the API of Loop Returns, answered from its own docs.

**Public API docs**\
**Yes.** [Read the docs](https://docs.loopreturns.com/api-reference/authentication.md)

**A key you create yourself**\
**Yes.** You generate API keys with scopes under Returns Management, Tools & integrations, Developer Tools in the Loop Admin. [docs.loopreturns.com](https://docs.loopreturns.com/api-reference/authentication.md)

**Versions or a changelog**\
**Yes.** Dated versions in the path, such as 2026-10, with migration guides. [docs.loopreturns.com](https://docs.loopreturns.com/api-reference/versioning.md)

**How it signs in**\
API key with scopes from your own Loop Admin, sent in the X-Authorization header.

**Webhooks**\
**Yes.** It can tell your app when something changes. [docs.loopreturns.com](https://docs.loopreturns.com/webhook-reference/getting-started.md)

**Hosting**\
Cloud

## Your own returns desk on Loop, next to your orders and stock.

-   Returns, exchanges, labels and refunds, straight from Loop.
-   AI that checks every return against the order and the reason, with you approving every refund.
-   A text message to the customer when the return is received.

### Ask your chat

Answers straight from your Loop Returns data, in Claude or another chat with the full Hypamoon connection.

-   Which returns are waiting for review for more than three days?
-   Which products come back most often, and why?

### When something happens

Loop Returns sends a webhook to your app, and the app asks AI what happens next.

1.  When

    A new return is created.

    AI decides

    AI reads the reason and the order, and suggests an exchange, a refund or a question to the customer.

    Then

    The return is processed in Loop with the chosen outcome.

    Ask for an approval step, and you check it first

### Add Hypamoon

Text messages, email, phone, payments and agents run in the same project as the adapter.

-   Text message, Netherlands for now

    A returned parcel is received, and the customer gets a text message with the next step.

Loop Returns stays the core: your chat builds the rest on its API, as an adapter plus an app and agents in your Hypamoon project. Reading starts after you click Allow in the portal. Every change an agent or a chat makes in Loop Returns waits for your approval, one call at a time. [How adapters work](https://hypamoon.com/docs/adapters)

### Good to know

-   Your adapter uses a fixed key: you paste it once in the Hypamoon portal, never in the chat, and it only goes to the API host you allow.
-   Without a version in the URL the API uses the oldest supported version; always set one.

## Try it in your chat

Fill in what to read and write, and send it.

Say this in your chat

> Build the Hypamoon recipe build-an-adapter for Loop Returns. API docs: https://docs.loopreturns.com/api-reference/getting-started.md. Read: \[what\]. Write: \[what, or nothing\].

[Open in Claude](https://claude.ai/new?q=Build%20the%20Hypamoon%20recipe%20build-an-adapter%20for%20Loop%20Returns.%20API%20docs%3A%20https%3A%2F%2Fdocs.loopreturns.com%2Fapi-reference%2Fgetting-started.md.%20Read%3A%20%5Bwhat%5D.%20Write%3A%20%5Bwhat%2C%20or%20nothing%5D.)

In Claude, or another chat with the full Hypamoon connection; adapters are not in ChatGPT yet. You paste the key in the portal, never in the chat. [The full recipe](https://hypamoon.com/r/build-an-adapter)

## Sources

Checked on 7 November 2026.

-   [docs.loopreturns.com/api-reference/authentication.md](https://docs.loopreturns.com/api-reference/authentication.md)
-   [docs.loopreturns.com/api-reference/versioning.md](https://docs.loopreturns.com/api-reference/versioning.md)
-   [docs.loopreturns.com/webhook-reference/getting-started.md](https://docs.loopreturns.com/webhook-reference/getting-started.md)

Loop Returns is a name of its owner, used here only to describe the software. This page is not an official integration and Hypamoon has no partnership with Loop Returns. Found something that changed? Tell us at [support](https://hypamoon.com/support#contact).

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## Tool not listed? Ask the chat to check its API.

The same three checks work for any software. Your chat reads the vendor's own docs and tells you what it found.

Say this in your chat

> Check if \[software\] has an open API that a Hypamoon adapter can use: public API docs, a key or token I can create myself without asking the vendor, and versions or a changelog. Link the pages you used.

[Open in Claude](https://claude.ai/new?q=Check%20if%20%5Bsoftware%5D%20has%20an%20open%20API%20that%20a%20Hypamoon%20adapter%20can%20use%3A%20public%20API%20docs%2C%20a%20key%20or%20token%20I%20can%20create%20myself%20without%20asking%20the%20vendor%2C%20and%20versions%20or%20a%20changelog.%20Link%20the%20pages%20you%20used.) [Open in ChatGPT](https://chatgpt.com/?q=Check%20if%20%5Bsoftware%5D%20has%20an%20open%20API%20that%20a%20Hypamoon%20adapter%20can%20use%3A%20public%20API%20docs%2C%20a%20key%20or%20token%20I%20can%20create%20myself%20without%20asking%20the%20vendor%2C%20and%20versions%20or%20a%20changelog.%20Link%20the%20pages%20you%20used.)

Fill in the name of your software. Checking needs no connection to Hypamoon.

## Ready to connect Loop Returns?

Connect your chat once, then ask it to build the adapter.

[Start free](https://app.hypamoon.com/?mode=signup&utm_source=connect-to&utm_campaign=loop-returns)

Works in Claude, ChatGPT and Copilot. [Add to Claude](https://hypamoon.com/connect?via=connect-to~loop-returns#claude) [Add to ChatGPT](https://hypamoon.com/connect?via=connect-to~loop-returns#chatgpt) [Add to Copilot](https://hypamoon.com/docs/microsoft-copilot)
