--- title: "commercetools API: connect it to your AI chat ยท Hypamoon" description: "The commercetools API is open and signs in with OAuth client credentials. What your AI chat can build with it on Hypamoon, with sources." url: https://hypamoon.com/connect-to/commercetools --- 1. [Connect to](https://hypamoon.com/connect-to) 2. commercetools Shops and shipping # Connect commercetools to Hypamoon Yes, with one catch. commercetools has an open API that you can use yourself, but it signs in with OAuth only, and that takes more work in a Hypamoon adapter today. Open ## The check Three questions about the API of commercetools, answered from its own docs. **Public API docs**\ **Yes.** [Read the docs](https://docs.commercetools.com/getting-started/create-api-client) **A key you create yourself**\ **Yes.** Create an API client under Settings, Developer settings in the Merchant Center and pick its scopes. [docs.commercetools.com](https://docs.commercetools.com/getting-started/create-api-client) **Versions or a changelog**\ **Yes.** API release notes for the HTTP and GraphQL APIs. [docs.commercetools.com](https://docs.commercetools.com/api/releases) **How it signs in**\ OAuth 2.0 client credentials flow with the client ID and secret of an API client; the access token lasts 48 hours and is requested again with the same details. **Webhooks**\ **No.** [docs.commercetools.com](https://docs.commercetools.com/api/projects/subscriptions) **Hosting**\ Cloud ## Your own order and customer desk on commercetools, next to your storefront. - Orders, customers, carts, products and prices, from the commercetools API. - AI that follows orders through their states and flags what is stuck, with you approving every change. - A screen for your service team with every order and customer together. ### Ask your chat Answers straight from your commercetools data, in Claude or another chat with the full Hypamoon connection. - Which orders have been in the same state for more than two days? - Which customers placed their first order this week? ### On a schedule commercetools has no webhooks, so an agent checks every 15 minutes and decides what happens next. 1. Every 15 minutes Orders that have not moved to shipped after two days. AI decides AI reads the order and its payment and shipment info and suggests the next step. Then The order state is updated in commercetools. AI proposes, you approve ### A screen for your team or customers An app on your own address, with sign-in, on top of the same commercetools data. - For your team A screen for your service team with the order history and open carts of each customer. ### Add Hypamoon Text messages, email, phone, payments and agents run in the same project as the adapter. - Email Customers whose order is delayed get a personal email with the new date. commercetools stays the core: your chat builds the rest on its API, as an adapter plus an app and agents in your Hypamoon project. Reading starts after you click Allow in the portal. Every change an agent or a chat makes in commercetools waits for your approval, one call at a time. [How adapters work](https://hypamoon.com/docs/adapters) ### Good to know - commercetools signs in with OAuth or signed requests only, with tokens that expire. The Hypamoon vault holds a fixed key today, so an adapter for commercetools takes more work: ask your chat to check this first. - Events go out through Subscriptions to message queues (AWS, Azure, Google Cloud, Confluent), not to a plain HTTP URL. Credentials are shown only once. ## Try it in your chat Fill in what to read and write, and send it. Say this in your chat > Build the Hypamoon recipe build-an-adapter for commercetools. API docs: https://docs.commercetools.com/api/. Read: \[what\]. Write: \[what, or nothing\]. [Open in Claude](https://claude.ai/new?q=Build%20the%20Hypamoon%20recipe%20build-an-adapter%20for%20commercetools.%20API%20docs%3A%20https%3A%2F%2Fdocs.commercetools.com%2Fapi%2F.%20Read%3A%20%5Bwhat%5D.%20Write%3A%20%5Bwhat%2C%20or%20nothing%5D.) In Claude, or another chat with the full Hypamoon connection; adapters are not in ChatGPT yet. You paste the key in the portal, never in the chat. [The full recipe](https://hypamoon.com/r/build-an-adapter) ## Sources Checked on 7 November 2026. - [docs.commercetools.com/getting-started/create-api-client](https://docs.commercetools.com/getting-started/create-api-client) - [docs.commercetools.com/api/releases](https://docs.commercetools.com/api/releases) - [docs.commercetools.com/api/projects/subscriptions](https://docs.commercetools.com/api/projects/subscriptions) commercetools is a name of its owner, used here only to describe the software. This page is not an official integration and Hypamoon has no partnership with commercetools. Found something that changed? Tell us at [support](https://hypamoon.com/support#contact). ## More in shops and shipping - [**BigCommerce** Open](https://hypamoon.com/connect-to/bigcommerce) - [**Bol.com** Open](https://hypamoon.com/connect-to/bol-com) - [**CCV Shop** Open](https://hypamoon.com/connect-to/ccv-shop) - [**DHL eCommerce Benelux** Open](https://hypamoon.com/connect-to/dhl-ecommerce-benelux) - [**EasyPost** Open](https://hypamoon.com/connect-to/easypost) - [**Ecwid** Open](https://hypamoon.com/connect-to/ecwid) - [**Lightspeed eCom (C-Series)** Open](https://hypamoon.com/connect-to/lightspeed-ecom-c-series) - [**Lightspeed Retail (R-Series)** Open](https://hypamoon.com/connect-to/lightspeed-retail-r-series) - [**Lightspeed Retail (X-Series)** Open](https://hypamoon.com/connect-to/lightspeed-retail-x-series) - [**Magento Open Source / Adobe Commerce** Open](https://hypamoon.com/connect-to/magento-adobe-commerce) - [**Mijnwebwinkel** Closed](https://hypamoon.com/connect-to/mijnwebwinkel) - [**MyParcel** Open](https://hypamoon.com/connect-to/myparcel) - [**OpenCart** Closed](https://hypamoon.com/connect-to/opencart) - [**PostNL** Open](https://hypamoon.com/connect-to/postnl) - [**PrestaShop** Open](https://hypamoon.com/connect-to/prestashop) - [**Sendcloud** Open](https://hypamoon.com/connect-to/sendcloud) - [**Shippo** Open](https://hypamoon.com/connect-to/shippo) - [**ShipStation** Open](https://hypamoon.com/connect-to/shipstation) - [**Shopify** Open](https://hypamoon.com/connect-to/shopify) - [**Shopware** Open](https://hypamoon.com/connect-to/shopware) - [**WooCommerce** Open](https://hypamoon.com/connect-to/woocommerce) - [**Afosto** Unknown](https://hypamoon.com/connect-to/afosto) - [**Booqable** Open](https://hypamoon.com/connect-to/booqable) - [**Wuunder** Possible](https://hypamoon.com/connect-to/wuunder) - [**Billbee** Possible](https://hypamoon.com/connect-to/billbee) - [**Veeqo** Possible](https://hypamoon.com/connect-to/veeqo) - [**Shoptet** Open](https://hypamoon.com/connect-to/shoptet) - [**MyOnlineStore** Closed](https://hypamoon.com/connect-to/myonlinestore) - [**StoreKeeper** Closed](https://hypamoon.com/connect-to/storekeeper) - [**JouwWeb** Closed](https://hypamoon.com/connect-to/jouwweb) - [**ePages** Open](https://hypamoon.com/connect-to/epages) - [**Gambio** Open](https://hypamoon.com/connect-to/gambio) - [**JTL-Shop** Closed](https://hypamoon.com/connect-to/jtl-shop) - [**OXID eShop** Open](https://hypamoon.com/connect-to/oxid-eshop) - [**Jimdo** Closed](https://hypamoon.com/connect-to/jimdo) - [**Spryker** Open](https://hypamoon.com/connect-to/spryker) - [**SCAYLE** Open](https://hypamoon.com/connect-to/scayle) - [**Emporix** Open](https://hypamoon.com/connect-to/emporix) - [**WiziShop** Unknown](https://hypamoon.com/connect-to/wizishop) - [**Oxatis** Unknown](https://hypamoon.com/connect-to/oxatis) - [**EKM** Open](https://hypamoon.com/connect-to/ekm) - [**Big Cartel** Open](https://hypamoon.com/connect-to/big-cartel) - [**Swell** Open](https://hypamoon.com/connect-to/swell) - [**Mystore (Acendy)** Open](https://hypamoon.com/connect-to/mystore) - [**Algolia** Open](https://hypamoon.com/connect-to/algolia) - [**Smile.io** Open](https://hypamoon.com/connect-to/smile-io) - [**LoyaltyLion** Open](https://hypamoon.com/connect-to/loyaltylion) - [**Talon.One** Open](https://hypamoon.com/connect-to/talon-one) - [**Voucherify** Open](https://hypamoon.com/connect-to/voucherify) - [**Constructor** Open](https://hypamoon.com/connect-to/constructor) - [**Doofinder** Open](https://hypamoon.com/connect-to/doofinder) - [**Klevu** Open](https://hypamoon.com/connect-to/klevu) - [**Nosto** Possible](https://hypamoon.com/connect-to/nosto) - [**VTEX** Open](https://hypamoon.com/connect-to/vtex) - [**Saleor** Open](https://hypamoon.com/connect-to/saleor) - [**Medusa** Open](https://hypamoon.com/connect-to/medusa) - [**Shoper** Open](https://hypamoon.com/connect-to/shoper) - [**Trusted Shops** Open](https://hypamoon.com/connect-to/trusted-shops) - [**Kiyoh** Unknown](https://hypamoon.com/connect-to/kiyoh) - [**Yotpo** Open](https://hypamoon.com/connect-to/yotpo) - [**REVIEWS.io** Unknown](https://hypamoon.com/connect-to/reviews-io) - [**Loop Returns** Open](https://hypamoon.com/connect-to/loop-returns) - [**nShift Delivery** Open](https://hypamoon.com/connect-to/nshift-delivery) - [**Transsmart (nShift Transsmart)** Possible](https://hypamoon.com/connect-to/transsmart) - [**Shipmondo** Open](https://hypamoon.com/connect-to/shipmondo) - [**Packlink PRO** Unknown](https://hypamoon.com/connect-to/packlink-pro) - [**Boxtal** Open](https://hypamoon.com/connect-to/boxtal) - [**shipcloud** Open](https://hypamoon.com/connect-to/shipcloud) - [**Paazl** Open](https://hypamoon.com/connect-to/paazl) - [**QLS** Open](https://hypamoon.com/connect-to/qls) - [**parcelLab** Open](https://hypamoon.com/connect-to/parcellab) - [**Parcel Pro** Open](https://hypamoon.com/connect-to/parcel-pro) - [**Innosend** Open](https://hypamoon.com/connect-to/innosend) - [**AfterShip** Open](https://hypamoon.com/connect-to/aftership) - [**17TRACK** Open](https://hypamoon.com/connect-to/17track) - [**Ship24** Open](https://hypamoon.com/connect-to/ship24) - [**Easyship** Open](https://hypamoon.com/connect-to/easyship) - [**Ingrid** Possible](https://hypamoon.com/connect-to/ingrid) - [**Shiptheory** Open](https://hypamoon.com/connect-to/shiptheory) - [**Qapla'** Open](https://hypamoon.com/connect-to/qapla) - [**ShipHawk** Open](https://hypamoon.com/connect-to/shiphawk) - [**Shipium** Open](https://hypamoon.com/connect-to/shipium) - [**Malomo** Open](https://hypamoon.com/connect-to/malomo) - [**Shipup** Open](https://hypamoon.com/connect-to/shipup) - [**Despatch Bay** Open](https://hypamoon.com/connect-to/despatch-bay) - [**TrackingMore** Open](https://hypamoon.com/connect-to/trackingmore) - [**Webshipper** Open](https://hypamoon.com/connect-to/webshipper) - [**Parcel2Go** Unknown](https://hypamoon.com/connect-to/parcel2go) - [**Pitney Bowes Shipping API** Possible](https://hypamoon.com/connect-to/pitney-bowes-shipping-api) - [**Stamps.com** Possible](https://hypamoon.com/connect-to/stamps-com) - [**ShippingEasy** Unknown](https://hypamoon.com/connect-to/shippingeasy) - [**Parcel Perform (Perform.AI)** Open](https://hypamoon.com/connect-to/parcel-perform) - [**Scurri** Unknown](https://hypamoon.com/connect-to/scurri) - [**ShippyPro** Open](https://hypamoon.com/connect-to/shippypro) - [**Homerunner (formerly CoolRunner)** Unknown](https://hypamoon.com/connect-to/homerunner) - [**Seven Senders** Closed](https://hypamoon.com/connect-to/seven-senders) - [**Starshipit** Unknown](https://hypamoon.com/connect-to/starshipit) - [**DHL Express** Possible](https://hypamoon.com/connect-to/dhl-express) - [**DHL Parcel Germany (Post and Parcel Germany)** Possible](https://hypamoon.com/connect-to/dhl-parcel-germany) - [**UPS** Open](https://hypamoon.com/connect-to/ups) - [**FedEx (including TNT)** Open](https://hypamoon.com/connect-to/fedex) - [**USPS** Open](https://hypamoon.com/connect-to/usps) - [**Bring (Posten Bring)** Open](https://hypamoon.com/connect-to/bring) - [**DSV** Possible](https://hypamoon.com/connect-to/dsv) - [**InPost** Possible](https://hypamoon.com/connect-to/inpost) - [**Budbee (Instabee)** Possible](https://hypamoon.com/connect-to/budbee) - [**La Poste and Colissimo (Okapi)** Open](https://hypamoon.com/connect-to/la-poste-colissimo) - [**Uber Direct** Possible](https://hypamoon.com/connect-to/uber-direct) - [**Amazon Shipping** Possible](https://hypamoon.com/connect-to/amazon-shipping) - [**DHL Shipment Tracking (Unified)** Possible](https://hypamoon.com/connect-to/dhl-shipment-tracking) - [**DPD Germany** Open](https://hypamoon.com/connect-to/dpd-germany) - [**GLS Netherlands** Possible](https://hypamoon.com/connect-to/gls-netherlands) - [**Deutsche Post INTERNETMARKE** Possible](https://hypamoon.com/connect-to/deutsche-post-internetmarke) - [**Deutsche Post International** Possible](https://hypamoon.com/connect-to/deutsche-post-international) - [**DHL eCommerce Americas** Possible](https://hypamoon.com/connect-to/dhl-ecommerce-americas) - [**Royal Mail Tracking API** Possible](https://hypamoon.com/connect-to/royal-mail) - [**DHL eCommerce UK (DHL Parcel UK)** Possible](https://hypamoon.com/connect-to/dhl-ecommerce-uk) - [**DHL Freight** Possible](https://hypamoon.com/connect-to/dhl-freight) - [**DHL Global Forwarding** Possible](https://hypamoon.com/connect-to/dhl-global-forwarding) - [**DHL Supply Chain (MySupplyChain Track and Trace)** Possible](https://hypamoon.com/connect-to/dhl-supply-chain) - [**Cargoboard** Possible](https://hypamoon.com/connect-to/cargoboard) - [**Stuart** Open](https://hypamoon.com/connect-to/stuart) - [**Checkfront** Open](https://hypamoon.com/connect-to/checkfront) - [**Tweakwise** Open](https://hypamoon.com/connect-to/tweakwise) - [**Returnless** Open](https://hypamoon.com/connect-to/returnless) - [**Omnia Retail** Unknown](https://hypamoon.com/connect-to/omnia-retail) - [**PostNord** Open](https://hypamoon.com/connect-to/postnord) - [**Packeta** Open](https://hypamoon.com/connect-to/packeta) - [**GLS Germany** Unknown](https://hypamoon.com/connect-to/gls-germany) - [**Trunkrs** Unknown](https://hypamoon.com/connect-to/trunkrs) - [**DPD Netherlands** Unknown](https://hypamoon.com/connect-to/dpd-netherlands) - [**DPD UK** Closed](https://hypamoon.com/connect-to/dpd-uk) - [**bpost (Shipping Manager)** Open](https://hypamoon.com/connect-to/bpost) - [**Hermes Germany (HSI)** Unknown](https://hypamoon.com/connect-to/hermes-germany) - [**Evri** Unknown](https://hypamoon.com/connect-to/evri) - [**Mondial Relay** Unknown](https://hypamoon.com/connect-to/mondial-relay) [All 1094 tools](https://hypamoon.com/connect-to) ## Tool not listed? Ask the chat to check its API. The same three checks work for any software. Your chat reads the vendor's own docs and tells you what it found. Say this in your chat > Check if \[software\] has an open API that a Hypamoon adapter can use: public API docs, a key or token I can create myself without asking the vendor, and versions or a changelog. Link the pages you used. [Open in Claude](https://claude.ai/new?q=Check%20if%20%5Bsoftware%5D%20has%20an%20open%20API%20that%20a%20Hypamoon%20adapter%20can%20use%3A%20public%20API%20docs%2C%20a%20key%20or%20token%20I%20can%20create%20myself%20without%20asking%20the%20vendor%2C%20and%20versions%20or%20a%20changelog.%20Link%20the%20pages%20you%20used.) [Open in ChatGPT](https://chatgpt.com/?q=Check%20if%20%5Bsoftware%5D%20has%20an%20open%20API%20that%20a%20Hypamoon%20adapter%20can%20use%3A%20public%20API%20docs%2C%20a%20key%20or%20token%20I%20can%20create%20myself%20without%20asking%20the%20vendor%2C%20and%20versions%20or%20a%20changelog.%20Link%20the%20pages%20you%20used.) Fill in the name of your software. Checking needs no connection to Hypamoon. ## Ready to connect commercetools? Connect your chat once, then ask it to build the adapter. [Start free](https://app.hypamoon.com/?mode=signup&utm_source=connect-to&utm_campaign=commercetools) Works in Claude, ChatGPT and Copilot. [Add to Claude](https://hypamoon.com/connect?via=connect-to~commercetools#claude) [Add to ChatGPT](https://hypamoon.com/connect?via=connect-to~commercetools#chatgpt) [Add to Copilot](https://hypamoon.com/docs/microsoft-copilot)